AAISP.net Broadband - Broadband you can work with

Technical support major outages

To report a major outage out of hours please send a text message starting MSO and a space and then a description of the issue to 01344 400 999. This will page staff any time of day or night, so please only use for a major outage affecting lots of customers or services.

You can text any less urgent support queries to that number at any time if you wish, just don't start with MSO. During office hours you can call or email support as normal.

Please do check our status pages first as the issue may already be known.

BT also report major outages which we include on our BT incident page. Please do check this.