Knowledge base Router setup
Router details
Please see this page for the differences between router settings on our BT service, and on our BE service.
| Line type | Auto | Usually set this to automatic as it allows ADSL or ADSL2+ (depending on modem and line type). |
| VPI/VCI | 0/38 | This is often the default on most broadband routers |
| Mux | VC-Mux | This is often the default on most broadband routers |
| Login | As advised | We allocate a login for one or more lines. This is of the form of a name followed by @, a realm, a dot then a number. (e.g. test@a.1). The final number is the line number. You can have multiple lines on one login sharing some IP addresses if you wish. Each line has the same login and password apart from the final line number on the login. |
| Password | As advised | We allocate a password, but you can change this on the Broadband Control Pages. If you change the password on our system your lines will go off line until you change the password on the router as well. |
| WAN IP (local) | 0.0.0.0 | Whilst we allocate a fixed IP address for your service, including the WAN address, it is best not to set this as it is allocated automatically using PPP. If you configure this incorrectly you will normally find you cannot log in at all. |
| WAN IP (remote) | 0.0.0.0 | The IP address for our end of the PPP link should not be configured. This is allocated by PPP automatically. This will change depending on equipment at our end and may even change on every connection in the future. |
| LAN IP | As advised | If using NAT then this will be some default such as 192.168.1.254. If you have a block of IPs from us, use the IP and netmask as advised. DO NOT make up a netmask for use with a real IP address that we have allocated - always use the one we have advised. |
| Routes | As necessary | If you have a separate router/firewall link block, you will need to configure a static route for your main IP block via your router/firewall. |
PC/device details
| DNS | 217.169.20.20 217.169.20.21 | These are provided to your router via PPP, and some routers will provide a DNS relay feature allowing you to use your local router LAN IP address as a DNS service. If configuring manually please use these two addresses as our main customer facing DNS resolvers. |
IPv6 setup
| 6over4 gateway | 81.187.81.6 | If configuring your network to tunnel IPv6 traffic over IPv4, use 81.187.81.6 as a gateway. You can also use the standard 192.88.99.X block as a gateway if using 2002:: prefix address space based on your IPv4 addresses. |
| IPv6 address | As advised | You can use any address space from the block assigned to you. You can also use 2002:: prefix space using any of yor IPv4 address space. All of these addresses will be accepted from your line whether native IPv6 in PPP or tunneled over IPv4. Other source addresses will not be accepted. |
| DNS | 2001:8b0::2020 2001:8b0::2021 | These are our customer facing DNS resolvers for IPv6 use. |
