Broadband Basic
This is an old tariff that is no longer available.
The entry level Basic broadband package is aimed at typical home users who are at work during the day and so make most use of the internet evenings and weekends. The package includes 1GB of daytime period (9am-6pm Mon-Fri) download usage, and a massive 50GB of eve/weekend download usage per month. Upload is not metered.
The package is specifically designed to provide a simple and reliable broadband service. The line is configured for maximum stability and interleaving which reduces the chance of any interference affecting the line. Many people make use of one of the many email services available in the internet and accessable via a web site, so this package does not include a domain or email or website.
Basic broadband
| Technology | ADSL/ADSL2+ | New fast ADSL2+ up to 24Mb/s download sync rate where available, or ADSL up to 8Mb/s download sync upgraded to ADSL2+ when available. |
| Price | £18.34 pcm† | No minimum term, 30 days notice. |
| Daytime allowance | 1GB | Daytime period download per month. Daytime period is 9am-6pm Mon-Fri. |
| Eve/Weekend allowance | 50GB | Eve/Weekend period download per month. All other times except night (2am-6am) which is unmetered. |
| Router | Included | Includes an ADSL2+ single port ethernet router with the service. Fixed IP or NAT. |
| None | No email included, you can use web based email services instead. Email also available as a separate service. | |
| Webspace | None | No web space included. This is available as a separate service. |
| Topup daytime | £5.64/GB† | Topup daytime usage charged when over allowable usage rollover. |
| Topup eve/weekend | £0.49/GB | Topup eve/weekend usage charged when over allowable usage rollover. |
Usage
All of our tariffs are based on usage per calendar month. The peak period is 9am to 6pm Monday to Friday. It is the amount you download from the internet during the peak period during the month that is the main factor in the tariff. We do have a system of give and take from one month to another to maintain your service at a fixed monthly cost. If you regularly exceed the usage levels you will get warning emails and even text messages, and then be charged for extra usage. You can however change tariff at any time, taking effect from your next regular bill. Details.
Need more?
Our Professional 2G tariff offers 2GB daytime and 100GB eve/weekend for £21.40 pcm†
Restrictions
This is a special entry level tariff. You cannot add additional features to this tariff but you can change to the professional tariff (£21.40 pcm†) to which you can add additional features (such as enhanced care, premium, or extra lines). There is no charge to change tariff which takes effect when your next regular bill is raised.
The service is only available with interleaving and maximum stability option (at the cost of slightly reduced sync speed). There is no domain, email or webspace included with this package (though customers migrated from Max-A can retain their free domain and associated services). This is only available on monthly Direct Debit. For fault repair you must have a new style master socket on your phone line and be prepared to connect the supplied router to the test point behind the faceplate. Customers that cannot yet get ADSL2+ will be on ADSL services. These have a maximum download sync rate of 8.128Mb/s and maximum upload sync rate of 448Kb/s.
