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BT 20CN broadband service

RJ11 plugSince the very start of the 21st century BT have provided broadband services using ADSL1 technology which allows ISPs like us to connect customers to our network and on to the internet. The service is called IPStream and is now known as 20CN broadband to differentiate it from the later services available from BT called 21CN broadband.

Almost every telephone exchange in the country now has the necessary equipment to get a 20CN broadband line connected via BT back-haul.

Features

Installation£50.00Normal install price of new service where there is no existing broadband on the line. This also applies to migrating from a LLU (Local Loop Unbundled) provider that does not use BT back-haul.
Monthly (line only)£12.20 pcmMonthly cost for (broadband) line only, applicable when this is an extra line on the same site.
Monthly (2 units)£20.00 pcmMonthly cost with the minimum 2 units per month of usage allowance.
Daytime usageGB/unitDaytime period (9am-6pm Mon-Fri) usage is GB/unit.
Evening/weekend usage is 50GB/unit
National
availability
100%Available almost everywhere. Not offered where 21CN is available instead. 20CN lines are upgraded to 21CN as available.
TechnologyADSLADSL1 is the original broadband protocol which has lower speeds than ADSL2. The exact speed depends on line length and quality. Use the line checker to confirm likely speeds for your line.
Migration£1.00Normal migration price of existing IPStream/WBC service (not LLU).
Notice/Term30 days
None
No minimum term, 30 days notice.

Options

Premium£12.00 pcmPremium option provides not only additional priority for traffic over BT back-haul but also increased uplink to a maximum of 832Kb/s rather than the normal uplink limit of 448Kb/s
Care£12.00 pcmEnhanced care is available, providing higher priority repair service.
RouterFREEIncludes an ADSL2+ broadband router as part of the ongoing service, please see the terms.

Usage tariffs

All of our broadband services have a usage based tariff. You choose how many units per month in advance and can change from month to month if you wish. Using too little or too much is carried over to the next month within limits and using way too much means excess usage charges. The amount of usage you get for each unit depends on the time of day and what type of line you have. Only download counts, not upload. A unit is at least one gigabyte (GB) of peak download. Your usage does not have to be whole units at certain times, you can use some of a unit during the day and some in the evening, etc. Daytime usage is 9am to 6pm Monday to Friday and uses units the fastest. How it works Changing tariff

Knowledge Base