News tariff changes from April 2010
February 2010: We are making some changes to usage levels for our unit based tariffs for April 2010 as detailed below.
The changes take effect during March 2010 and will apply from the following regular bill (i.e. April onwards).
Important this does not affect your chosen tariff or the regular monthly cost for that tariff. You may want to adjust your tariff during March to allow for the changes, or you may want to wait and see how the changes affect you first. It is up to you to choose the correct tariff.
More 21CN peak usage
We are increasing the peak usage allowance per unit for 21CN and FTTC lines from 1¼GB per unit to 2GB per unit. This is a huge increase in peak usage allowance for these lines. Customers with high daytime usage tariffs on 21CN and FTTC lines may want to request a lower tariff during March to apply from the same bill.
Change of 20CN off peak usage
We effectively increased the off peak allowance for home users in January when we changed to units tariff. Last year our basic tariff included 50GB or off peak allowance and now the entry level 2 unit tariff includes 200GB (assuming no peak usage). We are now changing the off peak usage allowance per unit for 20CN lines from 100GB per unit to 50GB per unit. This means the entry level 2 unit tariff has 100GB of off peak allowance which is twice that of the old basic tariff. A lot of home users download less than this so will not be affected, but if you do have high usage off peak you may like to increase your tariff during March to apply from the same bill.
More Be off peak usage
We are increasing the off peak usage for Be lines from 100GB per unit to 125GB per unit.
Usage levels per unit from April 2010
| Line type | Daytime | Eve/Weekend |
|---|---|---|
| BT 20th century ADSL1 | 1GB/unit | 50GB/unit |
| BT 21st century ADSL1/2+ | 2GB/unit | 100GB/unit |
| BT Fibre to cab VDSL | 2GB/unit | 100GB/unit |
| Be ADSL2+/Annex-M | 8GB/unit | 125GB/unit |
We have been asked why 21CN get more for the same money as 20CN. Basically, our costs for 20CN are more than twice that of 21CN to BT. BT are showing no signs of improving this situation. Obviously we are continuing our programme of free migrations from 20CN to 21CN following BTs exchange upgrades.
